01International Insurance Broker Association
Global Broker Network Platform
Insurance · Member & network operations
One operational home for 2000+ brokers across 40+ countries—directory, messaging, knowledge, and events working as a single system.
2000+
Active members
40+
Countries
85%
Engagement
99.9%
Uptime
Industry
Insurance / broker networks
Platform type
Member collaboration & knowledge
Scope
Global, multi-region, multilingual
Reach
2000+ members · 40+ countries
Delivery
End-to-end product engineering
Challenge
Coordination lived in inboxes and regional silos—leadership couldn’t see what members used, and time-sensitive updates rarely reached everyone in time.
- Cross-border deals slowed while people hunted contacts in stale lists and side channels.
- Network-wide announcements and events couldn’t be published or measured from one place.
Solution
- Single platform: directory, secure messaging, forums, document library, and events—with roles, regions, and permissions enforced consistently.
- Built for production scale: observability, audit trails, and the uptime expectations of a live global network.
Results
What changed in day-to-day operations
Scale metrics above; here’s how the work actually felt after go-live.
Same day
Network-wide broadcasts
<2s
Typical directory search
One
Member & content record
12+
Locales in active use
System composition
How capability flows through the platform—inputs, core services, and operational spine.
Technical foundation
Chosen for maintainability and performance—not slideware.